Lauren Cordy
My career has given me experience working with customers, stakeholders and operational teams across financial services and education. I enjoy asking questions, understanding how things work and finding practical ways to improve processes. After completing my PSPO I certification and building a portfolio of BA case studies, I'm now pursuing a career in Business Analysis, where I can combine analytical thinking with collaboration to solve real business problems.
What I bring
- Requirements gathering
- User story writing
- Stakeholder mapping
- Process mapping
- Agile / Scrum
- Wireframing
- Data analysis
- User research
- Business process improvement
Experience
Before moving into Business Analysis, I built experience in financial services and education, working closely with stakeholders, analysing information and improving day-to-day processes. My roles involved coordinating between teams, resolving complex queries and ensuring work was delivered accurately and efficiently. I discovered that the part of the job I enjoyed the most was understanding problems and finding better ways of working. That's what led me to pursue a career in Business Analysis through professional learning and self-directed case studies within realistic business scenarios.